Refund policy
BLUSTONE CANCELLATION POLICY
Effective Date: Febuary 18, 2026
1. Order Finality
All orders placed through Blustone are final.
Once an order has been submitted, it cannot be cancelled, modified, or edited for any reason.
Please review your cart, sizing, and shipping details carefully before completing your purchase.
BLUSTONE RETURN & EXCHANGE POLICY
Effective Date: Febuary 18th, 2026
1. Returns
Blustone does not offer returns or refunds.
All sales are considered final unless otherwise stated.
2. Sizing Responsibility
Customers are responsible for reviewing all size charts and product measurements prior to purchasing.
Due to variations in fit preferences and body types, we do not guarantee fit.
We do not accept returns or exchanges due to general sizing dissatisfaction beyond the single exchange permitted under this policy.
3. Shipping Address Responsibility
Customers are responsible for entering accurate and complete shipping information at checkout.
Blustone is not responsible for orders shipped to incorrectly provided addresses.
If a package is returned to us due to an incorrect address, the customer will be responsible for any additional shipping costs required for reshipment.
4. Fraud & Chargeback Policy
Blustone monitors transactions for fraudulent activity.
We reserve the right to cancel or refuse any order that appears suspicious or high risk.
Initiating a chargeback without first contacting us to resolve an issue may result in permanent refusal of future service.
We maintain detailed shipping and delivery confirmation records for all orders and will provide documentation to financial institutions in the event of a dispute.
5. Incorrect or Damaged Items
If you receive an incorrect or damaged item, please contact us within 5 days of confirmed delivery.
Include clear photos of the issue and your order number.
If the error is confirmed to be ours, we will provide a resolution at no additional cost to you.